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Executive — Customer Service - (RMJ00388)
Recruitme.lk
Dec ,12 2017 15:12 PM

As recruitme.lk our main object is to help job seekers and companies with every step of the recruitment process — from acquire to hire.

Job Description
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Key Responsibilities:
• Coordinate the team by managing schedules, filing important documents and communicating relevant information.

• Develop & maintain strong working relationships with sales team to provide management with relevant information and support in line with company strategies.

• Addressing to complaints from customers and give after-sales support as and when required.

• Proactively inform clients of unforseen delays or problems.

• Monitor team's progress, identify shortcomings and propose improvements.

• Assist in the preparation and coordination of promotional material and events.

• Ensure adherence to laws and policies.

• Keep inventory and order new ones as appropriate.

Requirements:
Education - Bachelor's degree in a business or related area or an equivalent combination of education
Experience  - Customer service experience preferred

Competencies
✓ Solid knowledge of business principals

✓ Strong analytical, planning and organizational skills

✓ Good interpersonal and communications skills required (oral & written)

✓ Proficient in advance Microsoft excel required.

✓ Self-starter with ability to work independently under pressure and react quickly to changing priorities

If you meet the relevant requirement, send your application with contact details of two non-related referees with the position applied on the subject of your email to jobs@recruitme.lk . Only shortlisted candidates will be contacted.

Industry
Admin & HR, customer service
Salary Range
can discuss
Working Hours
can discuss
Experience
Not Required
Job Location
Closing Date
2017-05-26
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