The Responsibilities, 
• Assist with all incoming inquiries pertaining to hotel reservations, products and services.

• Assist with all promotion and marketing campaign inquiries.

• Resolve customer complaints and enquirers in relation to changes in reservation dates and related services

• Assist/undertake any other task assigned by line management.
The Requirements:-
• Degree, Diploma or an equivalent professional qualification

• A high degree of integrity and professionalism.

• Minimum of 1 year in a similar capacity preferably in contact center /customer service environment

• Excellent command of written and spoken English, Sinhala and Tamil.

• Excellent knowledge of PC software — Windows, Excel, Word , PowerPoint

• Dynamic, highly motivated and a result — oriented team player with good interpersonal skills

• Possess initiative and be able to work independently

• Ability to work in a challenging environment
Walk-in address  Monday - Friday 9.30 am Venue:- Iceland Business Center NO.30,R.A.De Mel Mawatha Colombo 03
Alternatively you may apply via online:
Email address : jobs@recruitme.lk

Only shortlisted candidates will be notified