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Customer Serive Associate - (RMJ00121)
Recruitme.lk
Dec ,12 2017 14:12 PM

As recruitme.lk our main object is to help job seekers and companies with every step of the recruitment process — from acquire to hire.

Job Description
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Job Responsibilities
• Interact directly with customers either by telephone, electronically or face to face

• Handle Customer Inquiries while identifying & escalating Priority Issues

• Obtain and evaluate all relevant information to handle product and service inquiries

• Provide pricing and delivery information

• Organize workflow to meet customer satisfaction

• Direct requests and unresolved issues to the designated resource

• Maintain records of customer interactions and transactions

• Maintain a good level of Customer Relationship
Key Competencies

• Good proficiency in English, Written and Spoken Communication Skills

• Minimum of One year experience in a Call Center or Front Office Operation will be an advantage

• Professional Personality with demonstrated commitment to provide excellent Customer experience

• Good Team player with optimistic Interpersonal skills and Attentiveness

• Be Friendly, Charismatic, Punctual & Energetic

If you meet the above prerequisites please forward your CV with a recent photo to reach us within 7 days of the advertisement to the email: jobs@recruitme.lk

Mention the JOB ID as subject of the email

Industry
Admin & HR, customer service
Salary Range
can discuss
Working Hours
can discuss
Experience
Not Required
Job Location
Closing Date
2017-04-25
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