The role and responsibilities;

• Handle customer inquiries while identifying and escalating priority issues

• Engage in constructive problem resolution and provide solutions to customers
The ideal candidate;

• Candidates should be between 18 -23 years of age

• Successful completion of G.C.E Ordinary Level examination

• 2 passes at the G.C.E Advanced Level Examination

• Willingness and ability to work on shift/rotational shift basis

• Very good communication skills in one or more of the following languages: Sinhala / Tamil / English

Interested candidates may apply by sending resumes to jobs@recruitme.lk with 'Call Centre Agent' as the email subject, to reach us on or before 15th June 2017.